• Searching...

From 1st April 2023, the time limits for referring a complaint to the Legal Ombudsman will change

From 1st April 2023, the time limits for referring a complaint to the Legal Ombudsman will change

From 1st April 2023, the time limits for referring a complaint to the Legal Ombudsman will change

From 1 April 2023, the time limits for referring a complaint to the Legal Ombudsman will be not later than:

  • 6 months of receiving a final response from us about your complaint ; or
  • 1 year from the date of the act or omission being complained about; or
  • 1 year from the date when the complainant should have realised that there was cause for complaint.

Help us win the 2025 Ilford & Redbridge Business Awards!

Are you a current or previous client of ours? You can support us by nominating the team for any or all of the following categories:

  • Redbridge Business of the Year
  • Ilford Business of the Year
  • Best in Customer Service
  • Legacy Award 

[Please note that you do not need to input the firm’s address on the form and can submit it without doing this]

Skip to content